Privacy Policy (Mums in Business Hub)

 

**Last updated:** [19 June 2026]

 

Mums in Business Hub (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal information when you visit **https://www.mumsinbusinesshub.com/**, interact with our community, make a booking, purchase a membership, make a payment/donation, or contact us.

 

If you have any questions, contact us at **hello@mumsinbusinesshub.com**.

 

1) Who we are (Data Controller)

**Business name:** Mums in Business Hub  

**Email:** hello@mumsinbusinesshub.com  

**Country:** United Kingdom

 

2) What information we collect

We may collect the following types of personal information:

 

- **Identity & contact details:** name, email address, phone number, billing address (where applicable).

- **Account & membership details:** login details (managed via Wix), membership status, plan details.

- **Bookings information:** appointment/class details, attendance, messages you send us about a booking.

- **Payment information:** transaction details (e.g., amount, date, payment status).  

  *Note:* We do **not** store full card details. Payments are processed by our payment providers.

- **Communications:** messages you send us via forms, email, chat, or other contact methods.

- **Technical & usage data:** IP address, device information, browser type, pages visited, and interactions with our site.

- **Marketing preferences:** whether you’ve opted in/out of marketing communications.

 

3) How we collect your information

We collect information when you:

- fill in forms on our site (e.g., contact, sign-up, applications)

- create an account or purchase a membership

- book a service/event

- make a payment or donation

- subscribe to our emails/newsletter

- browse our site (cookies and similar technologies)

 

4) How we use your information

We use your information to:

- provide and manage our community, services, bookings, events and memberships

- process payments/donations and send confirmations/receipts

- respond to enquiries and provide support

- send service messages (e.g., booking updates, membership notices)

- send marketing emails where you have opted in (you can unsubscribe anytime)

- improve our website, content and user experience

- keep our site secure and prevent fraud

- comply with legal and regulatory obligations

 

5) Our legal bases (UK GDPR)

We process personal data under the following legal bases:

- **Contract:** to provide bookings, memberships, and paid services you request.

- **Consent:** for marketing emails and certain cookies (where required).

- **Legitimate interests:** to run and improve our community and website, prevent fraud, and maintain security (balanced against your rights).

- **Legal obligation:** to meet accounting, tax, and other legal requirements.

 

6) Marketing emails

If you opt in, we may send you updates, resources, offers, and community news.  

You can unsubscribe at any time using the link in our emails or by contacting **hello@mumsinbusinesshub.com**.

 

7) Cookies and analytics

We use cookies and similar technologies to operate our site and understand how visitors use it. Some cookies are essential; others help with analytics and marketing.

 

We may use Wix’s built-in analytics and may also use third-party analytics/marketing tools from time to time. You can manage cookie preferences via the cookie banner/settings on our site (where available).

 

8) Who we share your information with

We may share your information with trusted service providers only as needed to run our site and services, including:

- **Wix** (website hosting, memberships, forms, bookings and site functionality)

- **Payment processors** (to process payments/donations)

- **Email marketing providers** (to send emails/newsletters, if used)

- **Analytics and security providers** (to help us understand site usage and keep the site secure)

 

We do not sell your personal information.

 

 9) International transfers

Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (such as approved contractual protections) to protect your information.

 

10) How long we keep your information

We keep personal information only as long as necessary for the purposes described above, including:

- to provide services and manage memberships/bookings

- to meet legal, accounting, or reporting requirements

- to resolve disputes and enforce agreements

 

11) Your rights (UK GDPR)

You may have the right to:

- access your personal data

- correct inaccurate data

- request deletion (where applicable)

- restrict or object to processing (in certain circumstances)

- withdraw consent (where processing is based on consent)

- request data portability (in certain circumstances)

 

To exercise your rights, contact **hello@mumsinbusinesshub.com**.

 

You also have the right to complain to the UK supervisory authority:  

**Information Commissioner’s Office (ICO):** https://ico.org.uk/

 

12) Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information. No method of transmission or storage is 100% secure, but we work to protect your data and use reputable providers.

 

13) Children’s privacy

Our community is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

 

14) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

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